Kate Towsey

My name is Kate Towsey. Since 2012, I’ve specialised in consulting on Research Operations for large organisations. A significant contributor to the emerging practice of Research Ops, I started the ResearchOps Community in 2018 and instigated the #WhatisResearchOps initiative, a global movement that put Research Ops on the map. That same year, I moved from England to Sydney, Australia, where I’ve built and now manage a global team delivering Research Operations for Atlassian.

In 2019, having learned the value of focused and slow-growing, I founded an invite-only community for people delivering Research Operations globally. It’s small. It’s manageable. There is power in tiny. It’s called the Cha Cha Club.

I run workshops on Research Ops strategy around the world and collaborate with Rosenfeld Media and other interesting partners in growing and shaping the practice.

I coach newbies to Research Ops and consult for large organisations on topics including operational strategy, research labs, participant recruitment services, data governance, knowledge management, research communications and more.

I’m a regular guest on podcasts and speaker at conferences. I’m currently writing Research at Scale: The Research Operations Handbook, which is due to be published by Rosenfeld Media in 2022.