Enterprise IA problems are rarely caused by tricky information architecture. Instead, people and organizational problems manifest in bad IA. Sarah will share tools you can combine in different ways to help move your individual strategy forward.

Sarah is a Director of Information Architecture for Microsoft, focusing on Microsoft Learn. She works with content creators, engineers, PMs, and executives to bring order to one of the largest sources of technical information anywhere. Her practice, developed on projects for companies like Adobe, the University of Washington, and Expedia, melds the lessons of old-school information science with enterprise-level data analysis and just enough research.