Orchestration of Digital Banking Channel Requests

The main principles to be followed in product development are:

  • Best user experience through simplicity is key of differentiation
  • Open and transparent communication with customers
  • Listening do it onliners and communicating with them
  • Designing and launching simple products
  • Giving control to the customer
  • Agility is the most critical factor in digital world

Who is Eda Yakınol

Eda graduated from Textile Engineering in Ege University. Since 2016, she works as Channel Development Manager at TEB. She is the product owner of online banking channel and FX platform of TEB and supporting CEPTETEB mobile application developments. Previously, she worked for Digital Channels at Turkcell and E-Commerce Project Associate at Mavi.

About the organizer

UXservices is a specialized user research and user experience design consulting firm, based in Istanbul, Turkey. UXservices has a global reach to latest UX and usability know-how thanks to its active role in international organizations like UXPA, UX Fellows and IAI. UXservices has credentials and experience in a wide variety of interface platforms at different industries including telco, banking, finance, retail and more.


Contact us

Eski Büyükdere Street.
Maslak Business Center, Block: A Floor: 8
Sarıyer / Istanbul – Turkey

Email: conference@uxistanbul.org
Phone: +90 212 276 06 43