How to build an industry-leading UX department
- Understanding the unique role UX plays
- Visualizing future experiences
- Evangelizing UX
- Implementing a design process
- Fostering an innovative environment
- Building a design system
- Estimating staffing needs
- Creating career paths
- Prioritizing against business goals
- Remembering the critics aren’t in the arena
Meet KEVIN PHILPOTT
Kevin is Head of Product Design at the fastest growing Commercial Insurtech in the US. He has been responsible for delivering industry-leading experiences used by GEICO, IBM, Quicken Loans, credit karma, and ADP. His research has been cited by NIH, PwC, IEEE, OECD, the European Commission, and ACM. He was recently appointed as an Advisor to the George Washington University Customer Experience Program.
About the organizer
UXservices is a specialized user research and user experience design consulting firm, based in Istanbul, Turkey. UXservices has a global reach to latest UX and usability know-how thanks to its active role in international organizations like UXPA, UX Fellows and IAI. UXservices has credentials and experience in a wide variety of interface platforms at different industries including telco, banking, finance, retail and more.