Who is Peter Fossick
Peter Fossick is a seasoned design and innovation leader, an academic and consultant specialising in service design, UX design and innovation using a range of approaches including service design, ZBD, DesignOps and Agile principles to deliver digital transformation and customer-centric experiences that unlocks value for the business in the service-product continuum. Peter has worked all over the world helping top tier corporations and organisations to transform their businesses and services.
Peter wears many different hats; he is the founder of the IXSD Academy and the Snr VP of Innovation and Design at Factotum. He is the former Service Design Program Director at IBM, a former Director of Strategic Design at Boston Consulting Group-Digital Ventures, Director at Publicis Sapient.
Peter set-up the first BFA and MFA in Service Design, and was course leader of the MDes in Design, Innovation and Management at MDX. He has been a full time lecturer at Glasgow School of Art, SCAD, Middlesex University and the Hong Kong Design Institute.
About the organizer
UXservices is a specialized user research and user experience design consulting firm, based in Istanbul, Turkey. UXservices has a global reach to latest UX and usability know-how thanks to its active role in international organizations like UXPA, UX Fellows and IAI. UXservices has credentials and experience in a wide variety of interface platforms at different industries including telco, banking, finance, retail and more.