UXISTANBUL
CONFERENCE
“SERVICE DESIGN”
February 20th 2018, Tuesday
4th International
UXISTANBUL
CONFERENCE
“SERVICE DESIGN”
February 20th 2018, Tuesday
Conference Theme of 4th UXistanbul
SERVICE DESIGN
Service Design is a global trending topic that we want to talk about more often. Besides the customer satisfaction, it is also crucial to work on the experience of the people that take parts in the service ecosystem.
This year, throughout the conference we will discuss Service Design and Service Design Thinking, from various points of view.
- Approaches
- Best practices
- Methodologies
- New technologies (AR / VR)
- Relations with CX and UX
- and more.
300+ Attendees
11 Countries
5 Keynotes
8 Speakers
5 Workshops
https://www.youtube.com/watch?v=1koeIPyJbO4
Keynote Speakers
Speakers
Besim Kosova
UX Design Manager
Opening Speech
Hüseyin Kıran
Product Management and CX/UX Design Senior Manager
Title: Hopi Case: From touchpoints to journeys: How to design a holistic customer experience on mobile
Assoc.Prof. Oğuzhan Erdinç
UX Instructor & Researcher
Title: Plan-Evaluate-Deliver (PED): A new framework for heuristic UX evaluation
Asst.Prof. Orçun Kepez
Assistant Professor of Interior Architecture and Environmental Design
Title: Service Design and Space: Observation for Designing a Better Experience
Tolga Mırmırık
Founder
Title: Best UX Comes From StartUps! Really?
Workshops
Aras Bilgen
Head of Design
Workshop: You can’t talk to me like that: How to Become a Better Interviewer
Barış Mert Gezer
Product Manager
Workshop: How to provide the best user experience: study your online audience with Yandex.Metrica
Nikita Efimov & Yuri Vedenin
Senior Product Manager & Founder
Workshop: Empathy and Impact Mapping: Empathize and make impacts!
Nilay Ocak
UX & Content Manager
Workshop: Affinity Mapping – How to Cluster and Bundle Ideas and Facts
İmge Akbulut & Özge Sevindir
UX Designer & Senior UX Designer
Workshop: A Technique for View a Service End-to-End & Surface-to-Core: Service Blueprinting
Sponsor Gifts
Free proto.io account for all participants
3x SketchApp licenses
Venue
The Point Hotel Barbaros
Attendees Enjoyed The Stunning View Of The Bosphorus From Hotel
MORE ABOUT VENUE
Sponsors
Event Partner
Exhibitor
Supporters
Turkey User Experience (UX)
Report 2017-18
Presenting the first report on user experience and usability in Turkey, providing valuable insights and statistics about the industry.
Prepared by UXservices with contribution from hundreds of industry professionals.
DOWNLOAD REPORT
About the organizer
UXservices is a specialized user research and user experience design consulting firm, based in Istanbul, Turkey. UXservices has a global reach to latest UX and usability know-how thanks to its active role in international organizations like UXPA, UX Fellows and IAI. UXservices has credentials and experience in a wide variety of interface platforms at different industries including telco, banking, finance, retail and more.
Contact us
Eski Büyükdere Street.
Maslak Business Center, Block: A Floor: 8
Sarıyer / Istanbul – Turkey
Email: conference@uxistanbul.org
Phone: +90 212 276 06 43